Digging In
May 21, 2004
When I am writing about content management for publication, the most useful thing to be able to convey to readers is how end user organizations are actually implementing technology. What problem are they trying to solve, and how have they actually done with the technology they have chosen to implement.
Getting end users to talk about their projects has always been a challenge. To begin with, these are busy people. Plus, it isn’t necessarily in their interest to discuss what they are doing. In some cases, it may be competitively sensitive. They may be building out some functionality that is to their competitive advantage. Indeed, the very fact that they are spending money on a certain technology is, at the end of the day, their business and not necessarily ours.
It appears that end users now have a new reason to be tightlipped. Larger companies, especially, seem to view public comments about technology efforts to be too much exposure. While no one has come right out and said this (I think), some people seem to view public comments about technology efforts to be material to the operations of the company.
Needless to say, the larger community would benefit from more information and not less. So I have been thinking of an idea.
Government efforts to implement content management technology should be spotlighted more. My presumption here is that, except in cases like the Defense Department or the intelligence agencies, government operations should all be an open book. I would love to see someone blog a major installation of content management technology at a government agency. Soup to nuts. From the earliest point in the project through to its conclusion. In all its detail--what has gone wrong, what has gone right, what decisions had to be made, what decisions had to be amended along the way.
Has this been done?
Posted by Bill Trippe at May 21, 2004 6:35 PM
Comments
Post a comment
Comments for this entry have been closed.
Don't you wish.
Then again, all is not lost and the world is coming around.
It just takes time and more ambassadors like you.
Posted by Sol Rosenberg at May 23, 2004 3:26 PM